Update 16 March 6pm
Following government guidelines issued this evening, and in the interests of our customers and community, we will be closing public play sessions from Wednesday 17th March. Everyone who was booked for public play sessions have already been contacted. If you have a party booked, then we will be in contact shortly to discuss options.
We have always wanted Tots Town to be the dream play room that families feel as comfortable being in as if it was their own home. The next few weeks are going to be challenging for all the community. Our goal is to be open for you as soon as it is the right thing to do, and not earlier. You can still book birthday parties, gift vouchers and play passes for later in the year as a sign of support.
Play and Annual passes and gift vouchers, will be automatically extended for the duration of the closure. We look forward to seeing you again…. soon!
Update 13 March:
Play Session Tickets
Tickets are non-refundable, but we have temporarily relaxed the 24 hr cancellation policy:
If Tots Town is closed due to government restrictions, or if we close for our own choice, Play and Annual passes will be automatically extended for the duration of the closure.
How can you help?
We have always prided ourselves on having a spotlessly clean venue, and keeping the numbers of people in the venue low. We receive daily updates from the UK government with advice for businesses and follow their recommendations for cleaning and disinfection in addition to the already well proven cleaning routine. You can help with the following:
Should you prefer to play in a non-public play session we can offer exclusive hire to families and small groups; please email email@example.com for further information.